Buy 1 Get 10% OFF USE CODE: NV10   Buy 2 Get 15% OFF USE CODE: NV15      *EXCLUDE SALE ITEMS   1 November 2019 - 25 November 2019

Shipping

Delivery by :

Kerry Express and Thailand post with EMS

Delivery Date :

Monday - Friday 9.00 AM - 4.00 PM Delivered 2-3 Business days.

Track & Trace

When you receive order confirmation after payment a tracking number will be provided. You can check on the progress. Thailandpost Track & Trace and Kerry Express

Detail

Delivery Time

Once payment confirmation is recieved, the standard delivery time will generally be 2-3 Business days. You can get your order even faster by using express delivery. Express orders placed before 2.00 pm will be delivered on the next working day. For orders placed after 2.00 pm the delivery will be delayed by one working day. The delivery time for orders that contain personalized styles take between 3-5 working days, as these are exclusively created for you.

Dispatch Partners

For standard delivery you can choose Kerry or Thai post (EMS). Express orders will be delivered by Kerry Express.

To return goods, please contact our customer service as detailed in the Returns Policy.

You can reach our customer service via phone or E-Mail.


Order Status

All information regarding the status of your order will be sent to you via email. As a result, it is particularly important for you to ensure that you enter a current email address when you place your order with the PUMA Online Thailand and that you check your emails regularly.

If you have not received an order confirmation by email after completing your order, check your spam inbox.

If the spam filter does not contain an email from the PUMA Online Thailand, contact our Customer Service Hotline

When your package is passed to the dispatch partner, you will receive a confirmation of dispatch by email. This confirmation of dispatch will contain a tracking number that can be used to track the status of your package online.

Links for tracking packages:

Delivery Address and Invoice Address

Delivery and invoice addresses do not need to be the same. You can have your package delivered to an address different then your home address.

Minimum Order Value

There is no minimum purchase order value.

 Delivery Charges

Thailand post shipping charge of 120 THB and Express shipping by Kerry charge 150 THB.


Delivery by :

SF Express

Delivery Date :

Monday - Friday 9.00 AM - 4.00 PM. Order will be sent out in 2-3 business days once payment confirmed. The standard delivery time to:

Macau will generally be 1-2 Business days.

Hong Kong will generally be 2-3 business days; remote area will be delayed by a half of working day;

China will generally be 2-7 business days; the exact delivery time will be based on the actual delivery address.

Track & Trace

When you receive order confirmation after payment a tracking number will be provided. You can check on the progress. SF Express

Detail

Delivery Time

Once payment confirmation is received, order will be sent out in 2-3 business days. The standard delivery time to:

Macau will generally be 1-2 Business days.

Hong Kong will generally be 2-3 business days; remote area will be delayed by a half of working day;

China will generally be 2-7 business days; the exact delivery time will be based on the actual delivery address.

Dispatch Partners

For standard delivery orders will be delivered by SF Express.

To return goods, please contact our customer service as detailed in the Returns Policy.

You can reach our customer service via phone or E-Mail.

Order Status

All information regarding the status of your order will be sent to you via email. As a result, it is particularly important for you to ensure that you enter a current email address when you place your order with the TOP BRAND SHOP 24 and that you check your emails regularly.

If you have not received an order confirmation by email after completing your order, check your spam inbox.

If the spam filter does not contain an email from theTOP BRAND SHOP 24, contact our Customer Service Hotline

When your package is passed to the dispatch partner, you will receive a confirmation of dispatch by email. This confirmation of dispatch will contain a tracking number that can be used to track the status of your package online.

 

Links for tracking packages:

  • SF Express packages: Enter the shipment number on the SF Express.

 

Delivery Address and Invoice Address

Delivery and invoice addresses do not need to be the same. You can have your package delivered to an address different then your home address.

Minimum Order Value

There is no minimum purchase order value.

 

Delivery Charges

The shipping charge of SF Express has different charges according to different regions:

Macau: The first kilogram charge MOP 22.00, and then every 1 kg will be charged MOP 10.00.

Hong Kong: The first kilogram charge MOP37.00, actual charge of total weight is based on SF Express.

China: The first kilogram charge MOP 48.00, and then every 1 kg will be charged MOP 14.00.

Attention! All actual shipping charges will be based on SF Express provided.

Taxes

All occurred taxes in your delivery will be paid by the guest, our company will not bear this fee.

Custom Clearance

If your order will be delivery to China, you may need to upload yours identify card to  SF Express China for custom clearance. 


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